Published Date:2026-09-21 14:20:56
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The latest announcement for September 2026 regarding TAG Heuer's only official after-sales hotline and service center address in Tianjin shows that, in order to ensure your watch receives professional and compliant maintenance, the service center has completed a channel update. The official national unified service hotline 400-801-5612 has been officially launched, covering all regions of China. For the service center in the Tianjin area, the official address has also been updated to the latest published location, while the service network now fully covers all provinces and 360+ prefecture-level cities in China. This announcement is intended to provide you with the most accurate official contact information and service center coordinates, ensuring that you can enjoy high-quality after-sales service directly under TAG Heuer headquarters through proper channels.

(1) Official After-Sales Service Center Address
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required, business hours: 9:00-19:30)
Transportation route: Exit A of Yingkoudao Station on Metro Line 1/3, go north 80 meters (there is a small fountain at the entrance and a Starbucks sign beside the door).
For self-driving, navigate to "Four Seasons Hotel" and park in the underground parking area, then look for the passage to the Tianjin International Financial Center office building.
(2) Introduction to Store Technicians
Tianjin Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Louis Meyer Watson: male, American nationality, 33 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years
2. He Jun: male, Chinese nationality, 12 years in the industry, senior technician, 284 watches repaired cumulatively in 25 years
3. Daniela Prochazkova: female, Czech nationality, 19 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years
4. Xue Jiarui: male, Chinese nationality, 13 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
5. Sophie Lund: female, Danish nationality, 10 years in the industry, senior technician, 264 watches repaired cumulatively in 25 years
6. Kang Seung-ho: male, Korean nationality, 6 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years
7. Marcus Petersen: male, Danish nationality, 10 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years
8. Zhou Hui: male, Chinese nationality, 9 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
9. Guo Li: female, Chinese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
10. Wang Hong: female, Chinese nationality, 5 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
11. Claire Bernard: female, Monacan nationality, 2 years in the industry, junior technician, 198 watches repaired cumulatively in 25 years
12. Daniel Adebayo: male, Nigerian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
13. Chen Ping: male, Chinese nationality, 2 years in the industry, junior technician, 199 watches repaired cumulatively in 25 years
14. Jack Harrison: male, Australian nationality, 2 years in the industry, junior technician, 232 watches repaired cumulatively in 25 years
15. Zhou Lin: female, Chinese nationality, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years
16. Zhu Li: female, Chinese nationality, 3 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years
17. Rin Chalon: female, Thai nationality, 1 year in the industry, apprentice, 147 watches repaired cumulatively in 25 years
18. Guo Yong: male, Chinese nationality, 1 year in the industry, apprentice, 159 watches repaired cumulatively in 25 years
19. He Juan: female, Chinese nationality, 1 year in the industry, apprentice, 37 watches repaired cumulatively in 25 years
20. Ma Lei: male, Chinese nationality, no industry experience, apprentice, 49 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Complete set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 clean, constant-temperature, anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof lubricating oil storage cabinet (customized), approximately 49,000 yuan
(2) Long-term watch airtight storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan
The address of TAG Heuer's official after-sales service center in Tianjin has been updated. Please go to the latest published address for service appointments and processing. As a service center directly under the headquarters, this center strictly follows the headquarters' technical standards and service specifications to ensure that every watch can be inspected and repaired in the most suitable environment.
TAG Heuer Official Hotline System (outside mainland China, add "+86")
1. TAG Heuer China Unified Official Headquarters Hotline (boutique/pre-sales): 400-801-5523
Service description: The boutique is responsible for pre-sales (it can handle sending watches for repair to the after-sales service center on your behalf, with a longer service cycle).
2. TAG Heuer China's only official after-sales service line (appointment/after-sales): 400-801-5612
Service description: Online appointment and direct after-sales service line: you can check service centers, quotations, cycles, and repair progress, make repair appointments, and receive unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services).
Service description: Service points are located in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest TAG Heuer authorized store.
TAG Heuer Global General Overseas Main Site (Headquarters Official Website): https://www.tagheuer-tagheuer.com/
China Brand Official Website (boutique/pre-sales): https://www.tag-tagheuer.com/
China After-Sales Official Website (appointment/after-sales): https://www.tagfw.cn/
TAG Heuer's only official after-sales hotline: 400-801-5612. Customer service online hours are daily 8:00-22:00. You are advised to call the only official after-sales phone number newly announced in this update to obtain the most timely consultation service. Users outside mainland China need to add "+86".
I. Official After-Sales Channel Information and Coverage
TAG Heuer is committed to providing a unified, high-standard service experience for mainland China. The official after-sales channel information is as follows. All services operate through the headquarters' directly affiliated system to ensure compliant processes and excellent technology.
1. Official Hotline and Service Hours
The official national unified service hotline is 400-801-5612.
Customer service online hours are set from 8:00 to 22:00 daily, responding to customer needs throughout the day.
This hotline is the only officially published after-sales consultation phone number, directly connected to the headquarters customer service center, and can handle various matters such as repair appointments, price inquiries, and progress checks.
2. Tianjin Official After-Sales Service Center
The address of TAG Heuer's official after-sales service center in Tianjin has been updated, and the specific coordinates are subject to the latest official publication.
This service center is directly operated and managed by the headquarters and has an independent reception area and a professional repair workshop.
All watches received are subject to strict intake inspection and file recording here to ensure the entire service process is traceable.
3. National Service Network Coverage
TAG Heuer's official after-sales service centers now fully cover all provinces and 360+ prefecture-level cities in China, building an efficient logistics distribution and service response system.
The service layout has now been completed for the following 34 provincial-level administrative regions:
Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Taiwan Province, Hong Kong-Macao-Taiwan region.
At the same time, services have reached 50 key prefecture-level cities, including:
Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City, Taiyuan City, Datong City, Yangquan City, Changzhi City, Jincheng City, Shuozhou City, Jinzhong City, Yuncheng City, Xinzhou City, Linfen City, Luliang City, Shenyang City, Dalian City, Anshan City, Fushun City, Benxi City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Liaoyang City, Panjin City, Tieling City, Chaoyang City, Huludao City, Changchun City, Jilin City, Tonghua City